Contact us

Customer Hotlines

13.08.2025 - 12:03

Please understand that we, as the communications team of the MediaMarktSaturn Retail Group, only handle requests from the media and journalists. If you as a customer have any questions regarding our stores, our colleagues at the MediaMarkt and Saturn customer hotlines will be happy to help you. You can reach them here:

Hotline Saturn

0221/22243 333
Monday - Saturday: 08:00 - 21:00 Uhr
Sunday/Holiday: 09:00 - 18:00 Uhr
Send e-mail

Requests for Film, Photo or Audio Recordings

Would you like to make TV or film recordings, photos or audios in one of our more than 400 stores in Germany? Then simply fill out the appropriate form for MediaMarkt or Saturn and send it by e-mail to presse@mediamarktsaturn.com. Your request will be processed there and you will receive a reply as soon as possible.

Forms

No PDFs found.

Sponsoring

Do you have a request regarding sponsoring? Then please describe your request briefly by e-mail to donationsandsponsoring@mediamarktsaturn.com.

Donations

Every day we receive a large number of requests for support for a wide variety of projects and activities. Please understand that it is not possible for us to fulfill all of these requests - no matter how justified they may be in detail. We concentrate exclusively on the long-term support of selected, mainly charitable and non-profit projects in the Ingolstadt region. For this reason, we are unfortunately unable to respond to requests for donations that go beyond this.